Comments

Shawn E - Wichita, Kansas

"Consider first whether it is even necessary or prudent to respond. If so, be very careful. Be polite and generic. Careful to never reveal any client confindentiality."

John H - EUGENE, Oregon

"Generating positive reviews by asking"

Ben D - Dallas, Texas

"proportional and reserved response to negative reviews which does not reveal confidential information"

Joel C - Portland, Oregon

"Paying attention to Avvo and similar websites."

Linda D - Laramie, Wyoming

"Ways to respond to online reviews. "

Shannon F - Cheyenne, Wyoming

"Reply to negative reviews carefully being sure not to reveal confidential information"

Ian S - Portland, Oregon

"Getting online more."

Jill V - Las Cruces, New Mexico

"How NOT to respond to an on-line review."

Catherine B - Vinalhaven, Maine

"Not to ignore bad online reviews and given examples of how to address them without violating privilege "

Jamie S - Eugene, Oregon

"Set up social media presence."