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Katie S
- Kansas City, Missouri
"The guidance on when and how to address negative reviews, as well as when and how to report negative reviews, was immensely practical and helpful."
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Marco B
- Sandy, Utah
"Taking more time before submitting a response to a bad review. "
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Amanda F
- South Portland, Maine
"I'm not in private practice-- I work for a statewide union-- but I'll definitely be on the lookout for poor reviews and now will know how best to respond (or not to respond) without getting myself in hot water."
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Jeffrey L
- Albuquerque, New Mexico
"Checking for negative reviews."
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Carrie C
- Philadelphia, Pennsylvania
"Claim my business of YELP"
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Amy H
- Oklahoma City, Oklahoma
"How to respond ethically to posts."
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Deborah C
- Kansas City, Kansas
"To request positive reviews from happy clients."
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Christine V
- Parsonsfield, Maine
"wordpress"
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Nicholas L
- Jefferson City, Missouri
"Responding to negative reviews in a positive and ethical manner."
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James B
- Kansas City, Missouri
"how to respond to negative online reviews. "
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